Computer problems with our videos?

I am sorry if you having difficulties with the videos on www.llmc.org.  Unfortunately there are a dozen reasons why they may not be working well for you.  I will list some of the many reasons so you can maybe try a few steps.

Some of the basics:

-Fast Internet, or broadband (cable or DSL) is required.  Dial-up Internet access is just too slow.

-If you are using Windows and Internet Explorer, you may also need Adobe Flash Player installed.  This is free and usually already installed on every Windows PC that uses the Internet.  If you are not sure, you can go to www.adobe.com and get Adobe Flash Player for free. 

-Playing long videos (more than a few minutes) is demanding on a computer.  If your computer is experiencing performance problems off the Internet or on other Internet websites, chances are that you will have problems with our videos.  Other considerations include your computer’s hardware; age of the computer, amount of RAM, video card, etc. can play parts in it.

-The first obvious thing I would try is rebooting the computer; Windows likes to be rebooted fairly often.

-The server or your Internet service could be really busy; maybe try later or a different time of the day.

-Of course computer viruses and spyware can seriously cut down on a computer’s performance; make sure you are running an up-to-date and reputable Internet threat protection software.

 -Windows performance can be affected by the amount of “temporary” files building up in your computer.  I would do these steps when you have time.    In XP go to:  Start button/ All Programs/ Accessories/ System Tools/ Disk Cleanup.  Run it on your C: drive.  It can take awhile especially if you check off “Compress Old Files” so plan on it running for at least an hour if you haven’t ran it in a while.

-There are still other reasons why our videos might not be working well for you.  Check with your local computer expert for more ideas.

-A huge hint here... when the video starts, click the pause button (the far left button) and let the download bar extend all the way to the right first, and then play it after the line shows that the video has completely downloaded.

-Oh, and a few prayers couldn't hurt either.  :-)

Click HERE to go back to WWW.LLMC.ORG or click your BACK button to go back to the video.